Welcome to ClimbLogger Support
ClimbLogger is a comprehensive climbing tracking app for iOS and Apple Watch. Whether you're bouldering indoors or sport climbing outdoors, ClimbLogger helps you track your progress and share your achievements.
What is ClimbLogger?
đ Session Tracking
Log climbing sessions with detailed route information, grades, styles, and ascent types.
â°ď¸ GPS Tracking
Track altitude and elevation gain during outdoor climbing sessions.
â¤ď¸ Heart Rate
Monitor your heart rate during climbing sessions with Apple Watch.
â Watch Support
Full Apple Watch companion app with automatic sync to iPhone.
đ¸ Infographics
Generate beautiful session infographics to share on social media.
đ Strava Sync
Automatically sync your climbing sessions to Strava.
Strava Integration
Connecting Your Strava Account
- Open ClimbLogger on your iPhone
- Go to Settings
- Tap "Connect to Strava"
- You'll be redirected to Strava's authorization page
- Log in to your Strava account (if not already logged in)
- Tap "Authorize" to grant ClimbLogger permission
- You'll be redirected back to ClimbLogger
- Done! Your account is now connected â
What Data is Synced to Strava?
When you sync a climbing session to Strava, the following information is uploaded:
- Activity Type: Rock Climbing
- Duration: Total session time
- Elevation Gain: Total altitude climbed
- Description: Detailed breakdown of routes climbed (grades, styles, ascent types)
- Heart Rate Data: Max, average, and min heart rate (if available)
- Photos: Session infographic as activity photo
- Date & Time: When the session started
Disconnecting from Strava
- Open ClimbLogger
- Go to Settings
- Tap "Disconnect from Strava"
- Confirm disconnection
After disconnecting:
- ClimbLogger will no longer have access to your Strava account
- Previously synced activities will remain on Strava (you can delete them manually if desired)
- You can reconnect at any time
Managing Strava Activities
All activities synced from ClimbLogger appear as normal Strava activities. You can:
- Edit activity details on Strava.com
- Delete activities from your Strava profile
- Change privacy settings (public, followers only, only you)
- Add comments and kudos like any other activity
Frequently Asked Questions
Q: Why can't I connect to Strava?
A: If you see an error message, it might be because:
- ClimbLogger is in beta testing with limited Strava connections (we've applied for full access)
- Your internet connection is unstable
- Strava's servers are temporarily down
Try again later or contact support if the problem persists.
Q: Can I sync old sessions to Strava?
A: Yes! Open any past session, tap "Share", and select "Sync to Strava". The activity will be created with the original session date.
Q: Will my climbing routes be shown on a map?
A: ClimbLogger creates stationary activities (manual activities) on Strava since climbing sessions don't involve traveling a GPS route. The elevation gain and location are included, but no map route is shown.
Q: Can I delete a synced activity?
A: Yes, log in to Strava.com or the Strava app, find the activity, and delete it. Deleting on Strava does not delete the session in ClimbLogger.
Q: Why doesn't my heart rate sync?
A: Heart rate data is only available if you:
- Started the session on Apple Watch
- Granted ClimbLogger access to Apple Health
- Wore your Apple Watch during the session
Q: Is my data private?
A: Yes! All your climbing data is stored locally on your device. We do not operate cloud servers. When you sync to Strava, only the specific session you choose is uploaded. See our Privacy Policy for details.
Q: Does ClimbLogger cost anything?
A: ClimbLogger is free to download and use. The Strava integration is also free.
Q: Which devices are supported?
A: ClimbLogger requires:
- iPhone running iOS 17.0 or later
- Apple Watch running watchOS 10.0 or later (optional)
Troubleshooting
Strava Connection Issues
ClimbLogger is currently in beta testing and has limited Strava connections. We've applied for full production access from Strava. This will be resolved soon!
Data Not Syncing Between iPhone and Watch
If sessions aren't syncing:
- Make sure both devices are connected via Bluetooth
- Check that ClimbLogger is installed on both devices
- Try opening the app on both devices
- Restart both devices if the issue persists
GPS/Altitude Not Tracking
To enable altitude tracking:
- Go to iPhone Settings â Privacy & Security â Location Services
- Find ClimbLogger
- Select "While Using the App"
- Enable "Precise Location"
Heart Rate Not Recording
To enable heart rate tracking:
- Go to iPhone Settings â Privacy & Security â Health
- Tap ClimbLogger
- Enable Heart Rate (Read permission)
- Make sure you start sessions on Apple Watch
Revoking Strava Access
You can revoke ClimbLogger's access to Strava at any time:
Method 1: In ClimbLogger
Go to Settings â Disconnect from Strava
Method 2: On Strava.com
- Log in to Strava.com
- Go to Settings â My Apps
- Find ClimbLogger
- Click "Revoke Access"
Privacy & Data
Your privacy is important to us:
- All climbing data is stored locally on your device
- We do not operate cloud servers or collect personal data
- Strava sync only happens when you explicitly tap "Sync to Strava"
- You can disconnect from Strava at any time
- You can delete all data by deleting the app
For more details, see our Privacy Policy and Terms of Service.
Need More Help?
We're here to help! Contact us at:
We typically respond within 24-48 hours
Velkommen til ClimbLogger Support
ClimbLogger er en omfattende klatre-app for iOS og Apple Watch. Enten du buldrer innendørs eller topptauklatrer utendørs, hjelper ClimbLogger deg med ü spore fremgangen din og dele prestasjonene dine.
Hva er ClimbLogger?
đ Ăktlogging
Logg klatreøkter med detaljert ruteinformasjon, grader, stiler og bestigningstyper.
â°ď¸ GPS-sporing
Spor høyde og høydemeter under utendørs klatreøkter.
â¤ď¸ Puls
Overvük pulsen din under klatreøkter med Apple Watch.
â Watch-støtte
Full Apple Watch companion-app med automatisk synk til iPhone.
đ¸ Infografikk
Generer flotte økt-infografikker for ü dele pü sosiale medier.
đ Strava-synk
Synkroniser klatreøktene dine automatisk til Strava.
Strava-integrasjon
Koble til Strava-kontoen din
- Ă pne ClimbLogger pĂĽ iPhone
- GĂĽ til Innstillinger
- Trykk "Koble til Strava"
- Du blir omdirigert til Stravas autorisasjonsside
- Logg inn pĂĽ Strava-kontoen din (hvis ikke allerede innlogget)
- Trykk "Autoriser" for ĂĽ gi ClimbLogger tilgang
- Du blir omdirigert tilbake til ClimbLogger
- Ferdig! Kontoen din er nĂĽ koblet til â
Hvilke data synkroniseres til Strava?
Nür du synkroniserer en klatreøkt til Strava, lastes følgende informasjon opp:
- Aktivitetstype: Klatring
- Varighet: Total økttid
- Høydemeter: Totalt klatret høyde
- Beskrivelse: Detaljert oversikt over ruter (grader, stiler, bestigningstyper)
- Pulsdata: Maks, gjennomsnitt og min puls (hvis tilgjengelig)
- Bilder: Ăkt-infografikk som aktivitetsbilde
- Dato og tid: Nür økten startet
Koble fra Strava
- Ă pne ClimbLogger
- GĂĽ til Innstillinger
- Trykk "Koble fra Strava"
- Bekreft frakobling
Etter frakobling:
- ClimbLogger har ikke lenger tilgang til Strava-kontoen din
- Tidligere synkroniserte aktiviteter forblir pü Strava (du kan slette dem manuelt hvis ønskelig)
- Du kan koble til igjen nĂĽr som helst
Ofte stilte spørsmül
Q: Hvorfor kan jeg ikke koble til Strava?
A: Hvis du ser en feilmelding, kan det skyldes:
- ClimbLogger er i beta-testing med begrenset antall Strava-koblinger (vi har søkt om full tilgang)
- Internettforbindelsen din er ustabil
- Stravas servere er midlertidig nede
Prøv igjen senere eller kontakt support hvis problemet vedvarer.
Q: Kan jeg synkronisere gamle økter til Strava?
A: Ja! à pne en tidligere økt, trykk "Del", og velg "Synkroniser til Strava". Aktiviteten opprettes med den opprinnelige øktdatoen.
Q: Er dataene mine private?
A: Ja! All klatredata lagres lokalt pü enheten din. Vi driver ikke skyservere. Nür du synkroniserer til Strava, lastes kun den spesifikke økten du velger opp. Se vür personvernerklÌring for detaljer.
Q: Koster ClimbLogger noe?
A: ClimbLogger er gratis ĂĽ laste ned og bruke. Strava-integrasjonen er ogsĂĽ gratis.
Personvern og data
Ditt personvern er viktig for oss:
- All klatredata lagres lokalt pĂĽ enheten din
- Vi driver ikke skyservere eller samler inn persondata
- Strava-synkronisering skjer kun nĂĽr du eksplisitt trykker "Synkroniser til Strava"
- Du kan koble fra Strava nĂĽr som helst
- Du kan slette all data ved ĂĽ slette appen
For mer informasjon, se vĂĽr personvernerklĂŚring og vilkĂĽr for bruk.
Trenger du mer hjelp?
Vi er her for ĂĽ hjelpe! Kontakt oss pĂĽ:
Vi svarer vanligvis innen 24-48 timer